Collaboration is the act of working with another individual or group of individuals to achieve something. In the workplace, collaboration tools range from data sharing to messaging systems to web conferencing. A collaboration solution combines multiple tools to create unified communications.
Collaboration Solutions Improve Business Processes
Collaboration solutions make it possible for different departments to communicate easily through a unified system. Document sharing allows all documents to be stored on a server which can be accessed anywhere. In addition, it allows employees to comment and share changes. Rather than having multiple versions of the same document or emailing updates back and forth, storing them on a central server and enabling document sharing improves the business process and increases efficiency.
Projects Executed Faster
With the ability to communicate more effectively, tasks can be completed faster. Before businesses had access to technology like conference calling, employees had to make several calls to discuss a project. Unified communications allows people to connect and share information much quicker. Conferencing also allows ideas to be discussed in real-time which expedites back-and-forth communication.
Collaborative Problem Solving
In a team-based environment, problems may be more difficult to solve when all members of the team are not physically present. Whether this is due to an illness, remote employees, meetings, or any other reason, physical separation can hinder team productivity. Given the ability to overcome this barrier, teams can remain productive regardless of their geographic location. Document sharing simplifies the process of contributing to a single project. Collaboration tools also help organize projects for all members.
When assessing if collaboration solutions are right for your business, first identify how employees are currently collaborating and the areas of communication that could be improved. Find out what communication tools are utilized and which seem the most effective. Assess the technology your business currently offers employees to collaborate and compare it with the solutions available to determine if a unified communications system would bring value to your workplace.