More Americans are stepping away from the traditional workforce and entering into contract and freelance positions or are seeking employment with traditional companies that offer work-from-home options. There are even some who feel certain that all work will be remote in the future. Chances are that you have at least a few employees that work from home, if only for a few days per month. With this change businesses are tasked with ensuring their remote workers have the technology they need to do as great a job as if they were in the office, all while maintaining the security of their businesses. There are a few technologies you should use to improve your remote employees’ working experience.
A phone system that is scalable, painless to install, and simple to maintain is ideal for your remote workforce. This ensures that your IT department or Managed Services provider can still maintain telecommunications, and that your employees don’t have to deal with service and device issues on their mobile phones.
Virtualized workstations provide greater flexibility for your remote or traveling staff. With the ability to access their desktops from anywhere and from any platform, your employees can work with the same desktop and applications they would access while at the office. This also saves a great deal of money for your business – not only are you reducing overhead by allowing employees to work remotely, but you are saving on expensive equipment costs for non-virtualized systems.
Video conferencing is a tool that has typically been used by enterprise businesses to communicate between office locations. Now this technology has become more sophisticated and cheaper for SMB’s to take advantage of, making it ideal for remote employees. Some conferencing systems are as simple as having a web cam with a speaker and microphone system. Staff from multiple locations can join in on any meeting now with ease, reducing your need to bring remote employees on-site for periodic meetings.
All of these technologies may seem like a lot to manage. Hiring a Managed Services provider is the best way to maintain an environment that requires IT staff with the know-how to manage a variety of systems like these. You may not want to replace your whole IT department, but having a contract with the right provider to cover specialized systems is the most effective way to get the expertise you need. It is also more cost-efficient than hiring in-house staff who are specialized engineers. With a Managed Services contract, you have access to engineers for all of your preferred technologies for your remote workforce, all for a much lower cost.
We know you may have your remote workers set up with some great options, but there is always room for improvement. Why not contact us to learn about our partnerships with the manufacturers that offer these technologies? CPI’s experienced engineers and technicians are especially apt at managing diverse IT environments that include remote staff.